Help
Frequently asked questions
The quick answers to the things people ask us most.
Booking
Is fuel included in the price?+
Yes, fuel is included in your hire price. There are no extra charges out on the water; just turn up and enjoy your time out.
What is your cancellation and refund policy?+
For daytime hires, cancellations are fully refundable with at least 7 days' notice. Within 7 days we're happy to reschedule you, and within 24 hours a reschedule is subject to availability. Christmas Lights hires are non-refundable. Full details are in our Terms & Conditions.
Is a security deposit or bond required?+
No bond is required if you take the excess waiver when you book. Otherwise we hold a refundable $200 security bond, released after your hire once the boat is returned in good order.
Do you sell gift vouchers?+
Yes, gift vouchers are available to buy online and make a great present for birthdays, anniversaries or Christmas. They can be put towards any hire.
How many people can come aboard?+
It depends on the vessel, our boats carry anywhere from 4 to 12 guests. Each listing shows its capacity so you can pick the right fit for your crew.
Do I need a boat licence?+
No licence is required for our day hires. We run you through a friendly, thorough briefing before you head out, so you'll feel confident at the helm from the first minute.
On the water
What should I bring?+
Sun protection, plenty of water, snacks and good company. We provide life jackets and all the required safety equipment.
Will we see dolphins?+
The Mandurah canals and Peel–Harvey estuary are home to a resident pod of bottlenose dolphins, and it's common to see them gliding alongside the boat. As with any wildlife, sightings are never guaranteed, but calm mornings give you the best chance.
Where can we go, and how far can we travel?+
You're free to explore the Mandurah canals and the Peel–Harvey estuary at your own pace. Our boats aren't permitted out in the open ocean, so you'll stay within the sheltered waterways, during your briefing we'll point out the best spots and any areas to keep clear of.
What's on board the boats?+
Our boats are kept simple and easy to enjoy: comfortable cushioned seating and a shade canopy to keep the sun off. There's no toilet, esky or sound system on board, so pack your own drinks, a cooler and anything else you'd like for the day.
Safety
What happens if the weather turns?+
Your safety always comes first. If conditions aren't suitable, we'll work with you to reschedule for a better day.
Are the boats suitable for young children?+
Absolutely, families are very welcome. Let us know the ages of any children when you book so we can make sure everyone has a correctly fitted life jacket for the day.
General
Do you provide life jackets?+
Yes all the boats have adult life jackets aboard and child life jackets will be handed to you at the same time as your safety briefing.
Where can I watch the Safety Video?+
Please view our Safety Page for the video and lots of other important information.
Can I bring my dog?+
Yes, selected vessels are pet-friendly so the whole family can come along. Just let us know when you book and we'll set you up on the right boat.
Ready for your day on the water?
Check live availability and book your vessel in a couple of minutes.